TikTok, Meta CEOs take heat from Congress in contentious Capitol Hill hearing on child safety

A Congressional hearing featuring five notable tech CEOs proved to be as combative as advertised. Meta‘s Mark Zuckerberg, TikTok‘s Shou Zi Chew, X‘s Linda Yaccarino, Snapchat‘s Evan Spiegel, and Discord‘s Jason Citron defended their companies’ safeguards for underage users during a four-hour Capitol Hill gathering on January 31.

The Senate Judiciary Committee summoned the five CEOs to speak about child safety on social media. That subject is one of the pillars of the Biden Administration’s tech policy platform; the U.S. President stressed the need to protect minors online during his first State of the Union address.

When the latest Big Tech hearing was first announced, Judiciary Committee leaders Dick Durbin (D-IL) and Lindsay Graham (R-SC) cited security and safety lapses that have affected minors online. Those topics came up again at the hearing, which was attended by parents whose children have been negatively affected by social media.

Of the five assembled CEOs, Zuckerberg and Chew took the most flak. Zuckerberg was called to answer for the abuses that have occurred on platforms like Facebook and Instagram, while Chew was asked once again to defend his company’s security record and its ties to the Chinese government. The vitriol thrown at Zuckerberg and Chew is somewhat ironic, since they were the only two CEOs who voluntarily agreed to attend the hearing. Yaccarino, Spiegel, and Citron showed up after receiving subpoenas from Durbin and Graham.

If you missed all the back-and-forth and want to catch up, you can find VOD recordings of the hearing via several sources, including NBC News

In its recap of the hearing, the New York Times wrote that the spectacle provided “no clear resolutions in sight,” but Congress has set a clear course of action for itself moving forward. A bipartisan group of Senators has backed the Kids Online Safety Act, which would require social platforms to take “reasonable measures” to protect minors. That bill was first proposed in 2022 and was reintroduced a year later.

“Every single senator voted unanimously in favor of the five pieces of legislation we’ve discussed today,” Durbin said at the conclusion of the hearing. “It ought to tell everyone who follows Capitol Hill and Washington a pretty stark message: We get it. And we live it. As parents and grandparents, we know what our daughters and sons are going through. They cannot cope, they cannot handle this issue on their own.”

In recent years, studies have identified numerous harms that threaten the mental health of young social media users. Those issues, including addictive algorithms, deadly challenges, privacy concerns, and sexual predation, have prompted investigations in the U.S. and abroad. As Congress castigates Big Tech CEOs, the E.U. is looking into potential child safety violations that could lead to fines for platforms like TikTok and YouTube.