Netflix expected its password-sharing crackdown to be unpopular, but early returns tell a different story

According to the peanut gallery on Twitter, Netflix‘s decision to crack down on password sharing is a greedy miscalculation. But recent data suggests that the controversial move might actually be a brilliant idea.

Netflix officially initiated its new policy in the U.S. on May 23. Antenna, a television analytics company, tracked the streamer’s signups and cancellations in the days following that announcement. The results are conclusive and clear: After eliminating password sharing, Netflix effectively doubled its daily signups while also improving its ratio of signups to cancellations.

The big change was announced through an email that went out to Netflix subscribers who shared their accounts with people outside their respective households. “A Netflix account is for use by one household,” reads a blog post shared on the 23rd. “Everyone living in that household can use Netflix wherever they are — at home, on the go, on holiday — and take advantage of new features like Transfer Profile and Manage Access and Devices.”

Subscribe for daily Tubefilter Top Stories

Subscribe

Netflix’s crackdown came as no surprise. The new policy was tested in regions like Latin America before being brought Stateside. As Netflix prepared to nix a beloved feature, it braced for the worst. Earlier this year, the streamer’s Co-CEO Greg Peters admitted that the password crackdown would not be “universally popular.”

The response on Twitter suggests that Peters’ comment was a bit of an understatement. Some affected users have responded to the crackdown with verbal abuse, while others hinted that they will find a “totally legal way” to watch Netflix. The most common refrain came from users who pledged to cancel their subscriptions rather than follow the new rules.

Those complaints haven’t translated into a dent in Netflix’s subscriber numbers — at least not yet. According to Antenna, Netflix received nearly 100,000 signups on both May 26 and May 27. That surge was even greater than the one Netflix experienced during the early days of the COVID-19 pandemic.

In the four days after Netflix brought its crackdown to the United States, it averaged 73,000 new signups, which was about twice as many as its previous 60-day average. Some users did follow through on their cancellation plans, but that group paled in comparison to the rule-followers. Per Antenna, Netflix’s ratio of signups to cancellations rose by 25% over the equivalent pre-crackdown figure.

Though Netflix is now claiming that its subscriptions are “for use by one household” each, it is possible to maintain multiple profiles without breaking the new rules. Account owners can add additional users by paying $7.99 a month per profile. Users who live at the same address as the account owner can be added for free.

That fee becomes a lot less appealing when compared to the price of a new Netflix subscription. The platform’s ad-supported tier, which launched last year, costs $6.99 per month.

Perhaps the flexibility offered to Netflix customers blunted the impact of the streamer’s maligned change. Whatever the reason, Netflix is flying high. Its share price is up about 18% since it announced the arrival of its crackdown.

Share
Published by
Sam Gutelle

Recent Posts

Kendrick Lamar and Drake removed copyrights from their diss tracks, and creators are grateful

In the war of words between Kendrick Lamar and Drake, creators are the true winners. Commentators and streamers…

1 hour ago

Max, Disney+, and Hulu will be offered together in a single streaming bundle

Consolidation is coming to the streaming industry. Bloomberg has reported that Disney and Warner Bros. Discovery will join forces to offer…

2 hours ago

TikTok is adding automatic labels to AI-generated content and wants other platforms to follow suit

TikTok is bringing an added layer of transparency to its AI-generated videos. The video app has…

3 hours ago

Creators on the Rise: Madeline Ford on going from 200 views to 2 million followers

Welcome to Creators on the Rise, where we find and profile breakout creators who are…

5 hours ago

Creators on the Rise: O’Neil Thomas: “I love creating, I love creating, I love creating”

Welcome to Creators on the Rise, where we find and profile breakout creators who are…

1 day ago

Streams and short-form videos are tools for youth organizers. Is that why Congress wants to ban TikTok?

As college students across America rally in support of the Palestinian people, digital channels are…

1 day ago