Over the last decade on YouTube, creators and programmers have looked at various metrics to judge our online video successes and failures. And have sought out actionable insights that can help get more of the former than the latter. If you’ve been reasonably active on YouTube at all in the past 10 years, you know these metrics are always in flux. Figuring out what works and doesn’t work on YouTube – and the kinds of content the powers that be at YouTube want to work and not work on the platform – has been like trying to hit a rapidly moving target. It used to be that we could have our sights set on view counts and subscribers. Now it’s much more complex, subtle, and sophisticated.
That’s where Watch Time comes in.
YouTube representatives and personnel regularly cite “Watch Time” as an “important metric to promote videos on YouTube.” It’s so important to YouTube, in fact, that the Watch Time analytics section is given prime positioning on any given creators’ YouTube Analytics dashboard. It’s pushed the “Views” graph down on the analytics page. Take a look.
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And YouTube even removed “Views” entirely from the side menu, putting Watch Time in its place.
This, of course, means Watch Time is what YouTube wants us (the creators and programmers) to focus on most. Or, more importantly, if we want to be as successful as possible on YouTube we had better make Watch Time our #1 priority. But what exactly is Watch Time?
Watch Time = Views x Average View Duration
If you go by the numbers in the Analytics section on YouTube’s dashboard, Watch Time is simply the total number of minutes people have watched your videos. Take your “Views” and multiply them by your “Average View Duration” and you’ll get your “Watch Time.” That actually makes the metric not that valuable to creators from a programming standpoint. It’s just the direct product of two other metrics. You can’t impact, change, or optimize for your “Watch Time” without impacting, changing, or optimizing for its components. The metric is cool to have, I guess, but it’s kind of meaningless. However, Average View Duration is not.
Average View Duration is incredibly meaningful. Average View Duration is essentially how long on average people are watching your videos. I believe that Average View Duration is the most important metric of all, as it speaks directly to what those powers that be at YouTube state that they want. On the YouTube creator blog, in the post “YouTube Now: Why We Focus on Watch Time” Eric Meyerson, Head of YouTube’s Creator Marketing Communications, writes:
…the average household also watches several hours… per day on their TVs. So for YouTube to become the most important media in more people’s lives, we’ve got a lot of growing to do.
It’s evident that YouTube wants to compete with television for your time and attention (and therefore ad dollars). In order to do that, YouTube optimizes all of its promotional video algorithms (the videos that you see when on YouTube’s search pages, in the Suggested and Recommended videos sections on the site, etc.) to feature videos that keep people watching longer. This is why Average View Duration is extremely important and the results of the algorithm tweaks have been impressive. But don’t just take Meyerson’s and my word for it, YouTube CEO Susan Wojcicki has touted the stat in the press, too, saying how overall Watch Time on the site has dramatically increased year over year.
Therefore, we as creators and programmers need to pursue “Watch Time” if we want to succeed on the platform. And that means optimizing for Views and Average View Duration. But there’s another caveat. When YouTube says “Watch Time” it doesn’t actually mean Minutes Watched (even though that’s what it says in analytics). There’s more to it than just Views and Average View Duration.
What YouTube really means by “Watch Time” is this: How often and for how long do your videos bring people to YouTube and keep them there? To figure that out we need to look at the four hidden metrics factored into “Watch Time.”
The Four Hidden “Watch Time” Metrics
There are four additional metrics beyond Views and Average View Duration that are factored into “Watch Time.” Check them out:
- Session Starts is how many individual YouTube viewing sessions your videos start.
- Session Duration is the total amount of time someone spends watching YouTube as a platform (Not just your videos and channel) and how that relates to your videos.
- Session Ends are how many YouTube viewing sessions your videos end. (ie. When Viewers click off YouTube).
- Upload Frequency is how often you’re uploading videos.
Disclaimer: Before I go further, I should state that while there is a lot of information about these metrics available online from both legit and shady YouTube SEO companies, I can find little in the way of official public comments or statements confirming or denying anything in regards to Session Time, Session Starts, Session Ends or Upload Frequency from YouTube itself.
However, in this guide from YouTube, on optimizing for Watch Time, it does state that:
“The algorithm for suggesting videos includes prioritizing videos that lead to a longer overall viewing session…”
The line is vague and doesn’t really stipulate the four individual metrics precisely. There is also this line from the YouTube Creator Playbook V3:
“YouTube optimizes search and discovery for videos that increase watch-time on the site…”
So, there’s really not a lot out there publicly or officially from YouTube to back up the importance of these metrics. It’s odd, because you’d think that YouTube wouldn’t be so secretive about its algorithm ranking factors, especially when it tries to tell people how to do well on their own site. There is zero data available in the Analytics Dashboard specifically designed to help creators and programmers determine what these metrics are (with the exception of upload frequency).
But I can say from personal experiences in public panels and presentations that I have repeatedly heard these four metrics (or variations of them) and their significant importance talked about by YouTube personnel. All that that said, I believe data from Channel Frederator backs up these metrics as being integral to the “Watch Time” and other algorithm equations. So, what is outlined below is how we at Frederator try to gain insight into these metrics, what impacts them, and how to optimize around them.
Also, please note all of these data points help paint a picture, but it’s not the whole picture. As with a lot of things about YouTube, there are undoubtedly hundreds, if not thousands of factors in play.
This graph below shows views of our channel’s subscribers vs. the views of those who aren’t subscribed.
This was the first graph that gave us reason to investigate how views from subscribers impacted overall views and individual video performance. What we found was that subscription views in the first 24 – 48 hours of a video’s release seem to a be a key factor for the session starts metric. It may not be a direct factor, but we believe it impacts it.
A great example of this is a video we released on Channel Frederator, “7 Cartoon Facts That Will Ruin Your Childhood.” In its first two days it generated 58.46% of its viewership from subscribers, getting 94,000 views from subs. This is roughly equivalent to 10% of our total subscribers (987,000 subs) at the time of its release. That views-to-subscribers percentage is very high for Channel Frederator:
In our view, the numbers indicate this is a really strong video that brings people to YouTube and starts viewing sessions. The traffic sources for the video also reinforce this reasoning, as a large amount of the traffic sources are the YouTube homepage (e.g. the Browse and Suggest sections on the homepage, the Subscriptions tab, etc.) and our own channel:
This early success in the first two days is likely one of the biggest contributing factors (along with Views and Average View Duration) to the success the video had over the next several days:
The traffic sources for these days are:
97% of the traffic over the ensuing days came from Browse and Suggested. Placement in those areas is basically 100% dependent on YouTube’s algorithm.
We investigated a number of our other videos at Frederator and found videos we considered high-performing videos typically generated between 45% and 65% of their first-day viewership from subscribers. They also generated views from subscribers equivalent to 5% or higher of our current subscriber count. Videos that performed outside this range were typically not high performers (with some outliers as exceptions).
Another way people have looked at this Session Starts metric is referred to as “View Velocity.” View Velocity is basically the concept that if a video gets a lot of views quickly after upload, YouTube looks at this as a significant indicator of a video’s immediate relevancy to a large swath of people. This is oftentimes seen when a video gets a lot of shares, embeds, or purchased views. This same concept can be applied to one’s own audience, too, which I believe all the data above supports. (And as you’ll see below, we’ve found the inverse to be true, too.)
One final note on Sessions Starts. This metric is also impacted by viewers who click on your video first in their YouTube session, either by going to directly to your channel or clicking on the video in their homepage feeds. This becomes extremely important, especially when it pertains to poor-performing videos. Our data for Channel Frederator indicates that if we upload a video and a small percentage of our viewers click to watch, YouTube will not only reduce how much they feature that video, they will also reduce how much they feature our other videos, by as much as 50%.
Our research gives us reason to believe that Session Starts is a significant factor in the YouTube promotional algorithms. Subscription viewership is obviously not the only source of Session Starts, but in lieu of having any sort of exact Session Starts metric in our YouTube Analytics, it can give you a meaningful view into how your content is performing according to the algorithms. .
The next big hidden metric we try to optimize for at Channel Frederator is Session Duration.
We try to piece this together by looking at our Views Per Unique Viewer. This metric actually doesn’t exist in YouTube Analytics, but you can get to it by dividing your Views by Unique Viewers. (However, this number doesn’t take into account Unique Viewers from the YouTube app and other non-browser viewership, as YouTube only accounts for “web only” Unique Viewers.) This is the graph of Channel Frederator’s 28-Day Rolling Average Views Per Unique Viewer since Jan 1st 2015:
While that stat looks to be tanking, our Average View Duration has increased and stayed consistently high:
This means that our individual channel Session Duration has increased as well. We just take the Average View Duration and multiply it by Views Per Unique Viewer.
(Note that Session Duration here is a representative metric. It doesn’t tell us if all of those views happened successively or if they occurred over the course of the entire day. It’s also based on the aforementioned faulty Unique Viewers number. If you attempt to figure out your own Session Duration, just keep in mind that it’s kind of muddy.)
But now let’s compare these graphs to our Rolling 28 Day Viewership graph. Here’s where we start to see a bit more rhyme and reason to how all these metrics actually play out:
As you can see there is some clear correspondence between Session Duration and Viewership. It’s still not a perfect match, however, and it doesn’t factor in Session Starts. But what the Session Duration metric does is help show us how long on average people are watching our videos on a given day. It also gives us a benchmark against which we can try to improve. There’s still no way to see how our Frederator videos impact Session Time across the entire YouTube site, so the best we can really do for this metric is try to drive up Average View Duration and Views Per Unique Viewer on our own content.
When we talk about Session Ends, we’re referring to videos that drive people off of the YouTube platform. There’s little to no data at all available around figuring out how this metric might look in Analytics. It’s unfortunate that this data doesn’t exist, as it would make programming choices on YouTube far easier.
For example, Channel Frederator has a merchandise store partner StashRiot (which is also owned by Frederator Networks). We want to promote this store and our merch heavily to generate additional revenue and revenue for channels in the Channel Frederator Network who have their own stores, so that our fans can show their love and support (and the channels can add to their bottom lines). However, we have no way of knowing how much promotion is too much from an algorithmic standpoint and have no idea what impact this promotion will have on our channel and videos.
The data I do have around this is very superficial. This is a graph of Channel Frederator’s Viewership and what we were focused on from a messaging and marketing perspective in the majority of our videos at various points over the last 365 days:
This timeline shows that as we shifted focus to driving people off of the YouTube platform our viewership dropped until we realigned our focus to keeping people on the YouTube platform. We don’t know if this had a direct or meaningful impact on Viewership, but the timing does match up.
One metric that does give some actual data around Session Ends is if you use annotations that link off the YouTube platform or a link shortener like Bitly for links in your description. This can at least help give a little insight into videos that are driving people off of YouTube.
There’s another item that impacts “Watch Time.” It’s a channel’s Upload Frequency.
Again, there’s not a lot publicly available directly from YouTube about this metric, but I can point to personal experience sitting in panels and presentations in hearing the importance of this metric spoken of many times. I was also able to unearth this from version 1.5 of the YouTube Creator Playbook: “More content will lead to more viewership and better ranking in algorithms.”
And there is also this quote from the “Creator Academy”:
“Publishing regularly also provides more opportunities for your videos to surface in YouTube’s automated recommended and related video sections.”
On one hand, that’s a ‘no duh’ type of statement. More videos inherently means more opportunities to be featured. On the other hand, this speaks directly to YouTube’s stated mission of increasing Watch Time. The more an individual channel uploads, the more likely viewers are to come back again and again to see the new videos. In one YouTube panel I attended, we were shown a graph showing that the more times a viewer comes to YouTube in a given week, the more videos they watch in each individual session. Therefore, the reasoning goes, it’s within YouTube’s interest to feature and promote videos from channels that are capable of producing a large amount of content. If you need evidence for this look no further than every popular gaming channel that’s uploading multiple times per day.
It’s important to note how Upload Frequency interplays with the Session metrics. If a channel is uploading frequently that channel could be bringing people back to the platform often (Session Starts), giving them lots of content to watch (Session Duration), which keeps them from exiting the platform (Session Ends). However, if a channel is uploading frequently and people are NOT watching their videos, people do not spend a long time watching their videos, or the video causes people to leave the YouTube platform, this will be a “ding” against that channel’s performance for the Session metrics.
On Channel Frederator, we’ve seen this ourselves. This is the rolling 28-day totals for Channel Frederator over the last year comparing Viewership to Number of Uploads:
You can see as our Frederator uploads increased through April, May, June, and July of 2015, so did our viewership. Slowly, our average uploads dipped, and viewership followed. Then, beginning in late October we began uploading a lot of promotional videos, which received far less viewership in the first few days because our audience wasn’t clicking on them nearly as frequently. That speaks to a decrease in Session Starts, potentially a decrease in Session Duration, and an increase in Session Ends. In late December we cut these types of videos out and returned to mostly long form (7+ minutes) original videos while we slowly scaled our volume of uploads back up. As we’ve approached 30 uploads in a 28-day period, our viewership is rising again to our highest levels ever.
When YouTube and YouTubers use the term “Watch Time,” what they’re all talking about is a combination of many factors. The key metrics being Views, Average View Duration, Session Starts, Session Duration, Session Ends, and Upload Frequency. Since “Watch Time” is the primary metric the YouTube algorithms take into account, it’s essential that if you want to find success on the YouTube platform you optimize your programming strategy for the real meaning of “Watch Time.”
Matt Gielen is the VP of Programming and Audience Development for Frederator Networks. Matt oversees the teams building the largest animation network in the world, The Channel Frederator Network. He also leads the teams producing and programming Frederator Networks’ owned and operated channels on YouTube, Channel Frederator, The Leaderboard, and Cinematica. You can follow Matt on twitter @mattgielen. He’s also going to be giving some advanced seminars at Vidcon 2016 on both the Industry and Creator track with more insights and data based on this article.